ASSESSMENT OF THE PERFORMANCE OF AN INTEGRATED LOGISTICS SYSTEM OF AN ENTERPRISE

Abstract

The article addresses the evaluation of the performance of an integrated logistics system in a large industrial enterprise, specifically a metallurgical plant. The objective of the study is to develop a methodological approach that incorporates both tangible and intangible indicators for assessing the efficiency of the logistics system. The authors emphasize the importance of a comprehensive analysis that covers not only material aspects (financial flows, resource utilization, cost reduction) but also intangible parameters — integration, informativeness, and the kinetic energy of the system. Three key performance indicators are proposed: the integration coefficient, the informativeness coefficient, and the system’s kinetic energy. The integration coefficient reflects the level of interaction among the enterprise’s structural divisions; the informativeness coefficient characterizes the speed and quality of information processing; and the kinetic energy indicator demonstrates human efficiency and the dynamics of internal processes. The practical application of the proposed methodology is illustrated using the example of the “Zaporizhstal” metallurgical plant. The analysis results show that optimizing logistics processes, improving informatization, and implementing innovative approaches reduce costs and enhance the effectiveness of the integrated management system. The developed organizational and economic evaluation mechanism provides a comprehensive understanding of system performance and supports more balanced managerial decision-making. The proposed approach can be applied to further development of integrated logistics systems in industrial enterprises, enhancing competitiveness in a volatile economic environment.